Shipping Policy
At QUEENCY FASHION, we strive to provide you with the best shipping experience possible. Below is our Shipping Policy outlining the details of our shipping practices.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. The available options will be presented at checkout based on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and your shipping location. You can view the shipping costs at checkout before completing your purchase.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days.
5. International Shipping
We offer international shipping to select countries. Additional customs fees and taxes may apply, and these are the responsibility of the customer.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue.
If you have any questions regarding our Shipping Policy, please feel free to reach out to us.